FAQs - DC · Maryland · Northern Virginia
Frequently Asked Questions
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Licensed & Insured
Same-Day Available
4.9★ Rated
10,000+
Repairs Completed
4.9★
Average Rating
Same Day
Service Available
7 Days
Mon–Sun, 7am–9pm
FAQs & Support
Your guide to our services, pricing, and process. We’ve compiled everything you need to know in one place to save you time.
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Still have something on your mind?
If your specific question isn't covered in our list, our support team is available 24/7 to assist you personally.
Same-day service is available for most repairs across DC, Maryland, and Northern Virginia. We’re open 7 days a week, 7am to 9pm.
We cover Washington DC, Northern Virginia (Manassas, Reston, Herndon, Chantilly, Leesburg) and Maryland (Bethesda, Silver Spring, Rockville, Bowie, and more).
We service all major brands — Whirlpool, LG, Samsung, GE, Bosch, Frigidaire, Maytag, KitchenAid, Electrolux, and Kenmore, among others.
Most residential repairs fall between $120 and $400. We charge a diagnostic fee ($75–$95), applied toward the repair if you move forward. You’ll always get a written quote before any work starts.
Yes — the fee covers the technician’s time and travel. If you go ahead with the repair, it’s credited toward the total cost.
We’re open 7 days a week and don’t add surcharges for evenings or weekends. The quote you receive is the price you pay.
Yes. Our techs stock commonly needed parts for major brands, meaning most repairs are done in a single visit.
Refrigerators, washing machines, dryers, dishwashers, ovens, ranges, and AC units. If your appliance isn’t listed, just call us.
Often yes — older appliances can be simpler to repair. We’ll assess and give you an honest recommendation on repair vs. replacement.
Yes. We service commercial ovens, ice machines, and walk-in coolers/freezers with priority scheduling to minimize your downtime.
We aim for same-day response. Walk-in cooler failures and ice machine breakdowns are treated as urgent — we know what’s at stake.